Versandrichtlinie / Lieferung

1. General Information

We ship our products exclusively to customers aged 18 and over. By placing an order, you confirm that you are of legal age.

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2. Shipping Area

Deliveries are made within Germany.
Optional: Shipping within the EU is possible (please observe any applicable national alcohol regulations).

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3. Shipping Service Provider

We primarily ship with [Shipping Service Provider].

For alcoholic products, age verification is carried out upon delivery ([Age Verification Method] or comparable).

Please ensure that a person of legal age is present at the time of delivery and presents a valid ID.

You will receive a tracking number as soon as the shipment has been dispatched.

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4. Delivery Times

Standard delivery within Germany: 2–5 business days.

Delivery times for EU countries vary depending on the destination and shipping provider.

We reserve the right to delays due to public holidays or shipping service providers.

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5. Shipping Costs

Shipping costs are displayed and calculated during checkout.

Optional: Free shipping for orders over [Amount] € (please adjust).

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6. Returns

Returns are only possible for unopened alcoholic products within the 14-day withdrawal period (see Withdrawal Policy).

Please return goods only after prior consultation to:

[Your Company Name / Address]
Email: [Your Email Address]

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7. Damaged Deliveries

Please inspect the delivery immediately upon receipt.

If products are damaged or incorrect, please notify us immediately by email so that we can provide a replacement or offer a solution.