CONTACT
DuNo - Trading GmbH
Email: info@duno-trading.de
Tel: 01728555994
1. Scope
These General Terms and Conditions apply to all orders placed through our online shop [Your Company Name] ([Your Company Address], Email: [Your Email Address]). We do not recognize any deviating conditions of the customer unless we expressly agree to them in writing.
2. Conclusion of Contract
By placing an order in the online shop, you submit a binding offer to purchase the products contained in the shopping cart. We confirm receipt of your order by email. A contract is concluded as soon as we accept the order by sending a shipping confirmation or delivering the goods.
3. Prices and Payment
All prices are in Euro (€) including the statutory value-added tax (19%).
Shipping costs are charged separately and displayed during checkout.
Payment methods: [Payment methods depending on availability]
Payments must be made before delivery.
4. Delivery & Shipping
Deliveries are made within Germany and, if applicable, the EU.
Shipping service provider: [Shipping service provider] with age verification upon delivery (if required).
Delivery times are specified during checkout.
5. Age Restriction
Sale only to persons aged 18 and over.
Age verification during checkout and, if applicable, upon delivery is mandatory.
By placing an order, you confirm that you are of legal age.
6. Right of Withdrawal / Returns
Consumers have a right of withdrawal of 14 days in accordance with the withdrawal policy (see Withdrawal Policy page).
Opened alcoholic products are excluded from the right of withdrawal.
7. Retention of Title
The goods remain the property of [Your Company Name] until full payment has been made.
8. Warranty
The statutory warranty rights apply.
Defects must be reported in writing within 14 days after delivery.
9. Liability
For damages not resulting from injury to life, body, or health, [Your Company Name] shall only be liable in cases of intent or gross negligence.
Any further liability is excluded.
10. Data Protection
The processing of personal data is carried out in accordance with our privacy policy ([Privacy Policy on the website]).
11. Applicable Law / Jurisdiction
German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of jurisdiction for all disputes is the registered office of [Your Company Name], provided the customer is a merchant.
12. Contact
[Your Company Name]
[Your Company Address]
Email: [Your Email Address]